Support Services

Macintosh Consultancy

Macintosh Training

Welcome to my Website, My name is Frank Dingwall, and I offer a personal support service for anyone using, or considering Apple Macintosh computer equipment, Training, Macintosh Solutions, Web Design, database creation, transfer of photo and movie to Digital, and Presentation Support services for business, I also provide  Professional Photographic Services.

For anyone, buying your first Mac is an experience, in most cases a pleasant one, most find it exciting, some, a little bit scary, I am here to help resolve your Mac related worries, if you are unsure what Mac to get, or what to do next when you get one, or perhaps you want an older Mac upgraded to improve it’s abilities.

All aspects of Apple computers, Hardware, Software, Pre Purchase advice on, Systems, Networking, Broadband,  WiFi, Productivity Software, Business Solutions, and Installations.

Problem Solving

If you are having problems with an existing Mac, I can examine it in your own home or office, and in most cases, can resolve any problems without you losing your data.

In the event of more serious problems, I can remove the Mac to my office for more extensive repair work and data recovery, if necessary.

Creative Support

With over 30 years working in the Photographic, Exhibition and computer aided Design industries, I can help you with your creative and Media related design requirements, if you need a Web Site, or help with promoting an idea, or event, let’s see what I can do to help you.

I will guide you from your first steps with your new Apple Mac, in your own office or home.

From E-mail to Desktop Publishing I will help you through all the steps required to make your business or hobby a continuing enjoyable experience.

After investing in an Apple Macintosh, you may need some one to one personal training to get the best from the remarkable OS X system, although it may at first glance, look similar to a Windows PC, you will discover very quickly, that it is a completely different beast, one which has all the ability of your previous computer, and so much more.

Training can be tailored to suit your needs, and can be on your own equipment, if you wish.  Or you can brief me as to your requirements, and I will produce the material for you, I can either supply the finished work as files, or I can quote for printing.

Software packages included Free with all new Macs:

The OS X System, Safari, Mail, iTunes Address Book, iCal, and the use of system utilities.

iLife 09 suite

Also free with each Macintosh: iPhoto 09, iMovie 09, iWeb 09 and GarageBand 09.

Other Apple software

Also for sale:

The iwork suite, comprising keynote, Pages and Numbers.

Training is also available in the use of Professional Software Suits:

such as Filemaker Pro, Adobe Creative Suite, Apple Final Cut Studio and Express, Apple Logic Pro and Express.


FD Media Services

Personal Apple Macintosh Support

Tel: 07939 610852



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